Returns & Exchanges
At Dhanak, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your fashion selections, our flexible return and exchange policy allows you to return items within 7 days of delivery.
Initiate a Request
Contact our customer support team via email or WhatsApp within 7 days of receiving your order to request a return or exchange authorization.
Pack the Items
Ensure the garments are unworn, unwashed, and have all original Dhanak tags attached before securely packing them in the original packaging.
Ship to Warehouse
Send the package back to our designated return address using a traceable courier service and provide us with the tracking number.
Quality Inspection & Refund
Once our quality control team approves the returned items, we will process your exchange or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing